Real life doesn’t always follow your normal week: a bank holiday, a private party, Christmas. A schedule change handles one date, or a run of dates, without touching your usual setup. This article covers closing; the other kinds of change are linked below.
Finding Schedule Changes
In NomNom Web, click More (the three dots in the top bar) and choose Schedule changes. In the phone app, tap the menu button at the top left, then Schedule Changes.
You’ll see a month calendar. Dates with a change carry a coloured mark: Custom Times (blue), Partial Close (orange), Full Close (red) or Online Disabled (yellow). Click a date to see its changes.
In NomNom Web: More → Schedule changes. In the phone app: menu → Schedule Changes.
Close for a date
1. Pick the date. Click the day on the calendar.
2. Choose Close / open meals. Click New change, then Close / open meals. On the phone, tap Add Schedule Change, then Close / Open Meals. The form opens on Close meals.
3. Name it and check the date. Type a Description (optional), such as Christmas Day, to label it on the calendar. Single date is picked with your date filled in; the arrows either side move it a day at a time.
4. Choose what closes. Leave Close All on to close the whole venue. To close only some meals, switch it off: each meal is listed under its area with Tap to close. Click the ones to close and they change to Closed. The rest stay open.
5. Save. Click Save at the top right. The date is marked Full Close, or Partial Close if you closed some meals.
In NomNom Web: More → Schedule changes → pick the date → New change → Close / open meals. In the phone app: menu → Schedule Changes → tap the date → Add Schedule Change → Close / Open Meals.
Closing for several dates
Choose Date range instead of Single date and set Start and End. Days starts on Every Day; click it to pick weekdays, so one change can close every Monday and Tuesday in January, say.
Other one-off changes
- Different times or set sittings: see Setting up one-off changes for special dates (Valentine’s Day, Christmas and more).
- Opening on a day you’re normally closed: see Opening on a day you’re normally closed (bank holidays).
- More or fewer online guests: see Changing the online guest limit for one date.
- No online bookings for a date or one area: see Stopping online bookings for one area on a date.
- One sitting off: see Taking a sitting off your team’s screens for one date.
Editing or removing a change
Click the date, then the change. It reopens as Edit Schedule Change: make your changes and click Save, or use Delete Closure (or Delete Custom Times) at the bottom. In NomNom Web you can also click the bin on the change itself.
Good to know
- Bookings you’ve already taken stay put. Closing doesn’t cancel or move them, so let those guests know yourself (see Cancelling a booking and marking a no-show).
- On the day. NomNom Web shows a Full Close or Partial Close pill in the bar along the bottom; hover over it for the details. The phone app shows a banner on the bookings screen.
- Closing only some meals? Pick at least one. With Close All off and nothing picked, NomNom won’t save it and asks you to Choose at least one meal to close, or switch on Close All.
- Admins only. Only admins see Schedule changes and can add or change them; the rest of your team sees a closure in the diary on the day (see What Admin, Standard and Read-only staff can do).
- Phone app says Add Closure? That’s an older version of the app. Closing works the same way.