Sometimes one sitting has to come off for a day: the 5:00 pm on Christmas Eve while the kitchen resets, say, or a time you’ve promised to a big group. Disable in-house takes it off the times your team can book in NomNom Web and the phone app for that date, and off your booking page too. Unlike deleting it, the time stays in the list, so switching it back on is one click.
Take a sitting off for one date
1. Open Schedule Changes. In NomNom Web, click More (the three dots in the top bar) and choose Schedule changes. In the phone app, tap the menu button at the top left, then Schedule Changes.
2. Pick the date. Choose the day on the calendar.
3. Choose Modify times. Click New change, then Modify times. On the phone, tap Add Schedule Change, then Modify Times. The Custom Times form opens on your date, showing each meal’s usual times for that day.
4. Pick the meal. In NomNom Web, click the meal on the left; on the phone, tap it.
5. Untick IN-HOUSE. Every time has an IN-HOUSE box and an ONLINE box. Click the IN-HOUSE box on the time you want to stop. For several at once, tick the box at the start of each row, click Modify, then Disable in-house.
6. Check the row. The time turns grey, its capacity can’t be changed, and its ONLINE box clears and greys out: a time your team can’t book can’t be booked online either. The meal is marked Modified.
7. Save. On the phone, tap Done first. Then click Save at the top right.
In NomNom Web: More → Schedule changes → pick the date → New change → Modify times → pick the meal. In the phone app: menu → Schedule Changes → tap the date → Add Schedule Change → Modify Times → tap the meal.
What happens on the day
- The time isn’t offered when anyone on your team takes a booking in NomNom Web or the phone app, and guests can’t book it online.
- Bookings already made for that time stay exactly where they are. Nothing is moved or cancelled.
- The meal’s other times carry on as normal.
Switching it back on
Click the change on the calendar, pick the meal and click the IN-HOUSE box again (or tick the time and choose Modify → Enable in-house). ONLINE doesn’t come back on by itself, so tick it too if guests should be able to book the time online. Then Save. Restore Defaults (Restore on the phone) puts the whole meal back to its usual times for that date.
Good to know
- Phone bookings only. To stop guests booking a time online while your team can still take it, leave IN-HOUSE ticked and untick ONLINE instead.
- Not the same as deleting. Modify → Delete selected removes the time from that date altogether.
- A whole meal? To shut a whole meal for the day, close it instead (see Closing dates and one-off changes).
- That date keeps this list. Once you change any of a meal’s times for a date, the date keeps the list you saved. Changes you make later under Configuration → Times won’t reach it until you restore the meal or delete the change.
- Admins only. Everyone can see schedule changes, but only admins can add or change them (see What Admin, Standard and Read-only staff can do).