Blog

Thoughts, updates, and stories from the NomNom team.

Deposits or card holds? How to stop no-shows without scaring off guests

Reminders stop most no-shows. For the bookings that can really hurt — the six-tops, the event nights — you need a little skin in the game. Here's how to choose between a deposit and a card hold, and when to use neither.

The devices NomNom runs on — and why we're mobile-first

NomNom runs on iPhone, iPad, Android phones and tablets, Chromebooks, and Apple Silicon Macs. Here's the full list of supported devices — and the thinking behind our mobile-first approach, including where Windows fits in.

Why SMS reminders pay for themselves

A pack of 100 text reminders costs £6. If just one of them turns a no-show into a guest who walks in — or a phone call that frees the table in time to re-sell it — it has already paid for itself several times over. Here's the maths.

What's coming in v1.0.3

v1.0.3 has been months in the making, and it's landing in the next few days — a new floor plan designer, voucher sales, one-tap card authorisation, popup notes for the team, and a long list of smaller improvements. Here's a sneak peek.

New feature: gift vouchers

Sell branded gift vouchers from your booking page, redeem them at the table with a QR scan, and keep more of what they pay — no setup fee, no monthly cost, no fee on unsold vouchers.

Quick table actions: move, unallocate, and swap in a tap

Reshuffling reservations no longer means digging into the details screen. Tap or swipe a booking to move, unallocate, or swap tables right from the list.