NomNom on the web
- NomNom is learning your language — you can now switch NomNom Web between English, Welsh, French, German and Spanish from the new flag menu, and we'll keep translating more of NomNom with every release.
- Stay signed in on the computers you trust — tick "Keep me signed in" when you sign in to NomNom in your browser, and that computer stays signed in for 30 days. Close the browser, come back tomorrow, and you'll land straight in your bookings without typing your password again. It starts unticked, because a front-desk machine is so often shared — and signing out forgets the browser completely, across every tab you have open.
- Sign in without a password — tap "Email me a code" on the NomNom Web sign-in screen and we'll email you a 6-digit code. It's good for 15 minutes and can only be used once, and "Use password instead" is always there if you'd rather.
- Put NomNom on your desktop — when you open NomNom in your browser you'll be offered a one-tap install, and "Add to desktop" sits in your account menu whenever you want it. It opens in its own window, with no browser tab, and lands straight on your own restaurant's sign-in page.
- "Optimise tables" has come out of the three-dot menu and onto the toolbar — it's a button of its own now, so a tidier table plan is one tap away when you're hunting for space mid-service.
- A clearer toolbar — the Search, Optimise, Reports and More buttons are larger and now wear NomNom's pink, the List / Chart / Plan switch has a fresh look, and on a narrow window the toolbar now tidies itself away neatly so nothing gets cut off.
- NomNom Web now fits smaller screens — if your computer's display is scaled up, or the window is short, the app gently shrinks to fit so the calendar and dialogs stay fully on screen and reachable instead of running off the edge. On a roomy monitor nothing changes.
- Double-click a booking in the chart to open its full details straight away — a single click still just selects it and opens the side panel.
- Look after your confirmation emails right in your browser — build, edit and name your own templates, then choose one for each meal or event, all from NomNom Web without reaching for the app.
- Wondering what a setting does? A little blue "?" now sits beside the trickier options as you set things up in your browser — tap it for a plain-English explanation, right where you are.
Bookings & floor plan
- When you run "Optimise tables", any two bookings that have ended up on the same table at the same time are now flagged first, in red — with a clear note on whether the suggested moves clear the clash or you'll need to reseat by hand.
- If you welcome dogs, you and your team can now add or edit a party's dogs — how many, their breed and their size — right on the booking, so a dog booking taken over the phone is recorded just like one made online.
- The booking timeline has had a gentle refresh — each booking now reads as its own lifted card and the grid lines are lighter, so a busy service is easier to scan at a glance.
- Setting how long a table is held is quicker — the usual lengths are a single tap on a row of chips, and a little "More…" menu covers any 15-minute step up to five hours for the times the chips don't.
- Table numbers on the floor plan now sit neatly centred on an empty table, and tuck onto the table's edge as a badge once it's booked, instead of floating in the gap below.
- Watch online bookings arrive as they happen — while a guest is partway through booking, the table they're holding shows as a soft, faded block on your chart, so you won't give it away mid-checkout, and it clears by itself if they don't finish.
Payments
- Took a deposit or settled a bill on your own card machine, or in cash? You can now record it against the booking — and refund it from there too — so every payment sits in one place, whether or not it went through NomNom.
- Ask for the deposit itself, not just card details — a new option lets the secure card link you email a guest take their deposit there and then, with a receipt emailed to them and the card kept safely on file for the booking. Leave the option off, and your links carry on exactly as before.
- If Stripe ever needs something more from you — a document to check, a detail to confirm — NomNom now says so plainly, with a notice on your payment settings and a checklist of exactly what's outstanding, so you can sort it before payments or payouts pause.
Vouchers
- Sell a gift voucher over the counter — take payment on your own card machine or in cash and NomNom makes the voucher on the spot, prints it there and then, and can email it to the buyer — and void a counter sale if you ever need to.
- Your gift-voucher settings are now in NomNom Web too, so you can set vouchers up and look after them from your browser as well as the app.
Opening times
- Give a recurring menu its own run of dates — perfect for a Christmas menu that should only appear from the 1st to the 24th — and guests see it online only within that window, while any bookings you've already taken on other dates stay exactly as they are.
- Setting up a new season is no longer a blank page — copy the times across from another season or menu in a couple of taps, then tweak from there.
- Editing your times is gentler all round — changes save as you go, the editor keeps your place as you move between rooms, on a phone it opens as a proper full-screen page, and the days a menu doesn't run are clearly crossed off rather than quietly missing.
Online bookings
- A new "Display rooms" switch lets you hide which room or area each time belongs to on your booking page, so guests see one simple list of times and you keep the freedom to seat them where you like — room headings stay on unless you turn them off.
Settings
- Your booking statuses are now yours to shape — add your own, rename or recolour the built-in ones, drag them into the order you like, and mark any status as a no-show or as departed so your covers stay right and tables free up on time.
- A new "Reservation Editing" setting lets you decide how bookings are credited — fill "Taken by" in automatically with whoever's signed in, and, if you like, lock it so the credit can't be changed afterwards.
Your team
- Email a member of your team their NomNom Web sign-in details — add their email address on the Users page, tap "Send web login", and they'll receive their sign-in link, their username and a one-time password. They choose their own password the first time they sign in, so there's no reading passwords out across a busy pass.
- Managing your team is clearer — a redesigned People & Access with tap-to-pick roles, a friendlier way to add someone with helpful prompts as you go, and a search box that appears once your roster reaches six, so a bigger team is easy to sort through.
Reports & emails
- Meet Insights — a new report that shows your month at a glance: covers, bookings, no-shows and cancellations with comparisons to last month and to this month last year, your busiest days on a calendar, when guests dine, when they book (and how much of that arrives online), your party-size mix — and a plain-English takeaway under each chart. You'll find it in the menu, and at the top of Reports.
- Print your service as a chart — the new Reservation Chart report lays your tables down the page and the day's times across it, with every booking drawn in its slot, on a landscape page made for pinning up by the pass. You'll find it alongside your other reports.
- Your weekly summary email now shows the bookings you took this week, not just the covers you served — a new card counting the bookings and guests booked during the week, with a breakdown of how many came in online, by phone and through the app.
- The email your guests get when their card is saved now leads with your booking-page header banner, so it looks right for every venue — including those without a separate logo, where it could look broken before.
- See your review page exactly as guests do — a new preview opens it just as it appears from their follow-up email, and it's completely safe to explore, because nothing entered in a preview is ever saved.
Fixes
- Deleting a one-off event now clears it away everywhere at once — including a rare case where an event you'd adjusted in a schedule change could still linger on your online booking page after you'd removed it.
- If you set different first and last sittings for individual rooms, those room-specific times are being honoured again — on your booking page and in the app's time picker — after a slip that could leave them out.
- Statuses that differ only by a time — like "Confirmed till 6.30pm" and "Confirmed till 8.15pm" — are no longer wrongly turned away as duplicates when you add or rename them.
- When two menus run over the same part of the day, the menu a guest chooses online now stays with their booking the whole way through — a slip that could file the booking under the wrong menu, and quietly skip that menu's deposit, has been put right.
- Two guests tapping the very last table at the very same moment can no longer both get it — a rare timing window that could double-book a table online has been closed.
- The time picker now only offers menus that are actually on — menus closed for the day, or not served on that day of the week, no longer appear, and times belonging to a menu you've since deleted no longer linger.
- You can run two events with the same name on different dates again — the duplicate-name check now only looks at the day in question.
- Rooms and menus with brackets, commas or quotes in their names are behaving again — a quirk could stop their times and settings being matched up properly.
- Signing in to NomNom Web is steadier — we've cured a rare hang on the loading screen, a case where your browser could forget it was signed in after an update, and a moment where a fresh update could briefly show blank icons.
- A stray tap outside a dialog no longer closes it and takes your half-finished changes with it — dialogs now close only when you choose to close them.
- Preview links in the app — your gift-voucher page, for one — now open the page itself rather than landing you on a NomNom Web sign-in screen.
- Venues where many devices share one internet connection could occasionally trip a safety net meant for misbehaving robots, briefly turning staff away at sign-in — NomNom now tells your devices apart properly.
