What's new in NomNom

Follow-up emails

• A brand-new follow-up email that reaches your guests after their visit — a warm way to thank them and invite a review. Email Settings now splits neatly into Confirmation and Follow-up tabs.
• Choose when it goes out — as soon as an hour, two or four after the visit, or 24 hours, 48 hours, 3 days or a week later.
• Add your own header and footer wording, just as you can for your confirmation emails.
• Add your Google and Tripadvisor review links, so guests who had a great time can leave a public review in a tap.
• Send one by hand, too — open a booking's Messages tab and tap Send Email to resend the confirmation or send the follow-up invite (offered once the visit has passed).

Your own confirmation emails

• Design your own confirmation emails — build a reusable library of email templates, each with its own subject line, welcome message and footer, and preview exactly how each one will look before you use it.
• Attach a template to any meal or event, so a special sitting like a tasting night or a Christmas lunch can send its own bespoke confirmation, while your everyday bookings keep the standard one.

Getting started

• A friendly welcome tour for new team members — a quick walkthrough of the essentials the first time you open the app, followed by a live pointer to the menu and the New-booking button, so it's easy to find your feet.

Bigger screens

• New Display Size setting — make everything in the app larger, from text to buttons, in one tap. Perfect when NomNom runs on a desktop or a big front-of-house screen. Pick from 100% up to 150%; the choice is remembered per device.

Arrivals & reports

• Print or share your arrivals list — a new Actions button on the main screen opens a preview of the arrivals report for the day, room and meal you're viewing, ready to print or share straight from your device.
• Show or hide cancelled bookings from the same Actions button.

Bookings & floor plan

• Set how long a table is held while searching for availability — pick a duration from 30 minutes up to 2 hours, or leave it on Default to let NomNom work it out, to see exactly which tables are free for the window you need.
• Allergy, notes and dog markers now appear on the timeline (Chart) view — the same little icons from your booking list, so you can spot special requirements at a glance without opening a booking.
• Refreshed timeline blocks — softer, colour-coded blocks that are easier to read, while still keeping each party clearly separated by colour.
• The timeline (Chart) view now stretches to fill the screen, so there's no empty space on the right during shorter services or on larger displays.
• When you start a booking, the meal tabs and available times now follow the room you're booking — each room shows only the sittings and times it actually serves that day, so a room that isn't open for a meal no longer appears at all.
• A gentle guard against double-booking a table — if you move or assign a booking to a table that's already taken for that time, NomNom now checks first with a friendly “Table already booked — assign anyway?”, so an accidental clash is easy to catch while you're still free to go ahead when you mean to.

Events

• Take a card or deposit for your events — the same card and deposit options you already have on meals are now on every event, so a big tasting night can ask for a deposit up front.
• Choose how an event fills — assign each online booking to a table as usual, or switch to a simple guest limit that ignores tables entirely. Perfect for ticketed evenings, and for venues that haven't set up a table plan (previously an event in a room with no online-bookable tables showed no times at all).

Online bookings

• Cap how many guests you'll take online for any meal — the online maximum-guests setting is now available on every meal, not just headcount-only sittings. Handy for temporarily limiting online covers when you're short-staffed, without touching your table layout.
• Group your booking page's times by meal — a new “Display meal” switch in Online Booking settings shows available times under each meal's name (and pairs it with the room, like “Lunch — Terrace”, when you have more than one), so guests can see at a glance which sitting they're booking.
• Schedule changes that pause online bookings between two times now include the end time — so blocking 2pm to 3pm keeps the 3pm slot offline too.

Email marketing

• Mailing-list opt-ins are now saved — when a guest ticks “Join our mailing list” while booking online, NomNom records their consent (with the date, time and where it came from), building a list that's ready for your email marketing.
• Connect Mailchimp — link your Mailchimp account from Settings, pick the audience you want to grow, and the guests who opt in while booking flow straight into your mailing list, with no exporting or copy-pasting. Set it up now and syncing begins as soon as the feature goes live.

NomNom on the web

• We've started work on NomNom in your web browser — a way to open your bookings on any computer, no app install needed. It's early days and still being built, so it's not ready to use yet, but the groundwork is under way.

Fixes

• Custom room times now respect their days properly — if a room's own time list only covers certain days (say, a weekend-only restaurant lunch), the other days no longer fall back to the standard times. On those days the room simply isn't offered for that meal, just as you'd expect.

Bookings & payments

• Require a deposit or card on selected days only — set it per meal, so you can ask for a deposit at weekends while leaving quieter days deposit-free.
• Apple Pay and Google Pay switched on by default on your online booking page.
• See each dog's size and notes on a booking when guests share their dog details when booking online.

Customers

• Mark a customer as a VIP — a gold star then appears on all of their bookings, so your team spot your regulars at a glance.
• Keep notes against a customer that stay with them from one visit to the next (for example a favourite table or a dietary need) — separate from the notes on an individual booking.

Your team

• Record who took a booking — open a reservation and pick the team member who handled it from your venue's people, so you always know who took each booking.

Cancellations & no-shows

• Cancel and restore are now their own buttons, with a clear confirmation — no more hunting for them in the status list.
• Cancelling a booking or marking it a no-show now frees up the table automatically.
• Cancelled and no-show bookings no longer count towards the guest total at the foot of the screen.

Settings

• Search your settings — start typing to jump straight to any option.
• Preview your online booking page from inside the app — tap Actions in Settings to open it exactly as your guests see it.

Opening times

• Set opening times and online booking cut-offs with a tap-the-clock time picker, in place of the scrolling list.
• Run the same meal at different times in different rooms — for example serve Lunch from noon in the main room but from 12:30 on the Terrace. Set one default set of times that every room shares, then override the times for individual rooms only where they differ. You can copy the default times into a room as a starting point, or revert a room back to the shared default at any time.

Floor plan

• Smoother room and area reordering.
• Add an optional description to a room or area — when set, it appears under the room name on your online booking page, so guests know what to expect (for example “Quiet room with a garden view”).
• Choose which days of the week each table is available — ideal for tables you only open at weekends or on busier days.
• Mark individual tables as dog-friendly — when a guest tells you they're bringing a dog, your online booking page only offers those tables.
• Tidier table details panel, with the delete button moved neatly into the title bar.

Everyday use

• A gentle loading overlay now appears when you switch date, room or meal, so it's always clear that fresh bookings are on their way.
• On phones, when you have lots of rooms or meals, the room and meal selectors now open a neat pop-up list to choose from — easier to tap than the old squeezed-in buttons.
• Better support for larger text sizes — search results, meal settings and on/off switches now reflow and scroll neatly when you turn up your device's text size, so labels stay fully visible.

Fixes

• Renaming a room no longer briefly leaves your meals or room tabs empty.
• Meals that share the same name no longer appear as duplicate tabs.
• The customer details panel now stays clear of the on-screen keyboard while you type.
• The bottom tabs now sit clear of the home indicator and gesture area on newer phones.

Accounts & security

• New biometric app lock — sign in with Face ID, Touch ID or your device passcode, replacing the PIN.
• Dedicated Unlock settings screen, with a choice of locking on startup or every time you return to the app.

Bookings & floor plan

• Quick-move sheet now lets you allocate multiple tables to a booking at once.
• Move a booking to a different room straight from the quick-move sheet.
• Meal picker now hides sittings that aren't available.

Payments

• More reliable payments, with safeguards against double charges and refunds on poor connections.
• Clearer payment errors, plus pull-to-refresh.

Confirmation emails

• The meal name now shows in confirmation emails.

Search & customers

• New Customers tab in Search — find a customer by name, phone or email, then start a new booking pre-filled with their details.
• Reservation search now also matches booking references and email addresses.

Bookings & floor plan

• Set table priority (1–5), individually or in bulk — higher-priority tables are allocated first when searching availability.
• The meal selector now hides meals that are closed on the selected date, while keeping any with existing bookings.
• Room tabs now sit below the meal selector for easier filtering.

Multi-venue

• Switching location now refreshes every screen instantly — no more stale data from the previous venue.

Fixes

• Fixed duplicate room tabs appearing for imported bookings with differently-cased room names.
• More reliable startup on poor network connections.

Bookings & floor plan

• Brand-new drag-and-drop table plan with quick table actions and swipe gestures.
• Custom rooms, room segments, a new Terrace area, and reorderable rooms.
• Pop-up notes on tables and rooms.
• Same-day online booking cut-offs and a “no bookings within” window.
• Cancellation rules with enforced notice periods and same-day cancellation alerts.

Payments

• Take and store card details, request card authorisation, and collect deposits.
• Opt-in automatic deposit refunds.
• Stripe improvements and configurable platform fees.

Vouchers

• Sell and manage gift vouchers, with QR codes and PDF vouchers.

Guest messaging

• Send ad-hoc texts to guests, top up SMS credit, and resend confirmation emails.

Scheduling

• Named seasonal opening-time lists, bulk day editing, and a quick month/day picker.

Accounts & security

• PIN and biometric (Face ID / Touch ID) sign-in.
• Staff roles and role-based access.
• Multi-venue support with fast location switching, email login, and password reset.
• Device management and a full audit trail of changes.

More

• Dog-friendly booking options with dedicated settings.
• Built-in blog with archive and month filtering.
• Opt-in beta update channel.
• Faster image loading and better handling of connection drops.

Faster table management

• Swipe a reservation right to instantly pick a new table.
• Swipe left to unallocate it — the booking stays, the seats free up.
• Tap a reservation to open quick actions: Move to…, Swap tables with…, Unallocate, Change Status, or View Details — all without opening the full reservation screen.
• Every action shows a confirmation with an UNDO button.

Fixes

• Confirmation messages after moving, swapping, or unallocating a table now auto-dismiss after 5 seconds, including when accessibility features such as VoiceOver or AssistiveTouch are enabled.

New

• Email verification step added to onboarding.
• Reservation Messages tab shows merged email + SMS history — tap any entry to read the full body.
• Per-meal online controls: “No tables (online)” toggle and an online max-guests cap.
• Per-meal same-day cut-off time for online bookings (staff bookings unaffected).
• “No bookings within” minimum-lead-time setting.
• Dog bookings — dedicated settings screen with limits and ground rules; dog chip on reservation cards.
• Card-on-file indicator on reservation cards, and an improved Payments tab when the last 4 digits are missing.
• Custom CSS for online booking pages (advanced).
• Splash screen now shows a retry button on network failure instead of failing silently.

Improvements

• Saved card brand and last 4 digits displayed in reservation details.
• Friendlier error when Stripe isn't connected or no card is on file.
• New auto-scrolling picker reused across duration, capacity, guests and time pickers (centres on the current value).
• Notification emoji placement tidied up.
• Licence now captures telephone and website during onboarding.

Fixes

• Older app builds blocked from saving event meals (Wine Tasting bug) — affected devices see a “please update” prompt.
• Message-history text no longer corrupts on ellipsis characters.
• Specific-date meal info now serialises correctly as a full ISO string.

First public release of NomNom.