Quandoo told its restaurants in March that it was closing. The last date that matters is now a fortnight away.
If you take bookings through Quandoo, the dates worth having in one place are short. These come from Quandoo’s own closure notice:
- 30 September 2026 — the last day anyone can make a booking through Quandoo, and the last dining date a diner can choose.
- 1 October 2026 — Quandoo’s consumer services end.
- 31 December 2026 — the website, the app and everything behind them are switched off for good.
One line in that notice matters more than the rest. Bookings already made for dates after 30 September still stand, but a diner who wants to change one has to contact you directly. From 1 October, your diary is the only record of them anybody can act on.
What to do this fortnight
None of this depends on what you use next.
Get your data out while the lights are still on. Every upcoming booking, and whatever guest details you are entitled to keep: names, phone numbers, email addresses, the notes you have built up about who likes which table. After 1 October there is nothing useful to log into, and by the end of December there is nothing at all.
Deal with the October bookings separately. Anything dated after 30 September needs to live somewhere you can actually run a service from — your new system, a spreadsheet, the paper book. Then tell those diners, in one message, that their table is safe and that any changes now come through you.
Take the dead button off your own website and your Google listing. A “Book now” link that goes nowhere costs you covers quietly, and it will keep costing them long after October. Replace it with whatever you move to.
Tell your regulars where to book. One post, one email, one line at the bottom of your confirmations. The people who booked through Quandoo out of habit are the easiest covers to keep.
Be honest about what you are replacing
Quandoo was a marketplace. Some of the covers it sent you were diners who genuinely found you there. Others were your own regulars using a button that happened to be in front of them. Only you can say which, and the answer decides how much you actually need to replace.
If most of those bookings were people who already knew you, your own booking page, your Google listing and your Instagram will pick them up. If a real share were strangers, then you are looking for a new source of diners as well as a new booking system, and it is worth saying that out loud before you choose one.
Where NomNom fits, and where it doesn’t
We build NomNom, so read this part as the pitch it is.
NomNom is a booking system, not a marketplace. We do not send you diners. Bookings come from your own branded booking page, the link on your Google listing, your website and your socials — and you keep every cover, because there is no commission. It runs in a browser, so there is nothing to install, and it is £29.99 a month per venue, with no contract and no setup fee. Deposits and card holds, SMS reminders, guest notes and allergies, gift vouchers and a table plan are all in that price.
What you would lose by moving to us is the marketplace itself — which, to be fair to Quandoo, is the thing the commission was paying for.
Moving your bookings across
We import bookings from other systems’ exports regularly, but we have never seen a Quandoo export. So the honest answer is this: send us one and we will tell you within a day whether it maps straight in, or whether your upcoming bookings are a typing job we will do alongside you. That beats promising a clean import of a file we have never opened.
If you would like a hand
Tell us on the switching page — Quandoo is in the list of systems to leave — and we will come back to you. If you would rather just try it, start a free trial: it takes a few minutes to get a booking page live, there is no card to enter, and nothing is charged until you decide.
And if you pick somebody else entirely, do those four things anyway. The last one — telling your regulars — is the one restaurants skip, and it is the one that costs.