Special dates rarely run like an ordinary day: set sittings on Valentine’s Day, closed on Christmas Day, open on a bank holiday Monday when you’re usually shut. A schedule change covers each of these for that date alone, and your usual week isn’t touched. Add them early, so guests booking online see the right times from the start.
Which change do you need?
- Set sittings or different times: Modify times, below.
- Closed, or no lunch: Close / open meals (see Closing dates and one-off changes).
- Open on a day you’re normally closed: see Opening on a day you’re normally closed (bank holidays).
- A different online guest limit: see Changing the online guest limit for one date.
- Too busy to take online: see Stopping online bookings for one area on a date.
- One sitting off: see Taking a sitting off your team’s screens for one date.
Example: set sittings for Valentine’s Day
Say that on 14 February you want three dinner sittings — 6:00 pm, 8:00 pm and 9:30 pm — each taking up to 20 guests online, instead of your usual dinner times.
1. Pick the date. Open Schedule Changes (in NomNom Web, More → Schedule changes) and click 14 February.
2. Choose Modify times. Click New change, then Modify times (on the phone, Add Schedule Change → Modify Times). The Custom Times form lists each meal under its area, with its usual times for that date. Type a Description (optional) if you like.
3. Pick Dinner. In NomNom Web, click it on the left. On the phone, tap it.
4. Add the new sittings first. Click Add Times. Keep Single Time, set Time to 6:00 pm and Capacity to 20, leave Available online on and click Add. Repeat for 8:00 pm and 9:30 pm.
5. Remove the usual times. Tick the box at the start of each old time, click Modify, then Delete selected. Add before you delete: delete every time and the meal goes back to its usual ones.
6. Save. Dinner is marked Modified. On the phone, tap Done first. Then click Save at the top right.
In NomNom Web: More → Schedule changes → pick the date → New change → Modify times. In the phone app: menu → Schedule Changes → tap the date → Add Schedule Change → Modify Times.
On 14 February only those sittings are offered, online and to your team. Every other day keeps its usual times. For a run of times, choose Time Range in Add Times and pick Every 15m, 30m or 1hr.
Example: Christmas
To close on 25 December, choose New change → Close / open meals, leave Close All on and click Save. For no lunch on Christmas Eve, switch Close All off and click Lunch so it shows Closed.
A whole festive period
Choose Date range instead of Single date, set Start and End, and use Days to pick weekdays, or leave it on Every Day.
Changes can overlap. NomNom applies the widest first and the narrowest last, so a single date wins over a range that covers it: close lunch from 20 to 31 December and you can still add set lunch sittings on 24 December with Modify times. If a closure and custom times for the same meal land on the same single date, the closure wins and the meal stays closed.
Good to know
- Capacity is for online bookings. Your team can still book more.
- Custom times can put a meal online. A time with ONLINE ticked can be booked online that date, even if the meal is normally switched off online. Untick it for times you only want to take yourself.
- One set of custom times per date. Choose Modify times on a date that already has some and NomNom opens them.
- That date keeps your list. Later changes under Configuration → Times don’t reach a meal you’ve modified for a date. Restore Defaults (Restore on the phone) puts its usual times back.
- Admins only. Only admins see Schedule changes and can add or change them; the rest of your team sees the change in the diary on the day (see What Admin, Standard and Read-only staff can do).