Special dates like Valentine's Day, Christmas Day, Mother's Day and New Year's Eve rarely run the way an ordinary day does. You might want fixed sitting times, smaller covers per slot, a single set menu service, or you may simply be closed. Schedule Changes let you override your normal weekly setup for one date (or a short range of dates) without changing your everyday schedule. Once the date passes, everything returns to normal automatically.
What you can do with a Schedule Change
There are three types of one-off change. You can use more than one on the same date if you need to.
- Custom Times — replace the normal meal times for a date with your own. Set the exact times, the capacity (covers) for each slot, and whether each slot is bookable online. Use this for set sittings such as "Valentine's seatings at 6:00, 8:00 and 9:30".
- Closure — close the whole restaurant for the date (a full closure), or close just selected meals or rooms (a partial closure). Use this for Christmas Day, Boxing Day, or "no lunch on the 24th".
- Disable Online Booking — keep the date open for you and your team to take bookings, but stop the public booking online — all day, from a certain time onwards, or between two times. Use this when a date is busy enough that you want to manage it by phone or in person.
Finding the Schedule Changes screen
- Open the menu by tapping the menu (☰) icon in the top-left of the app.
- Tap Schedule Changes.
You'll see a month calendar. Any date that already has a change is marked with a coloured dot, and a legend below the calendar explains them:
- Blue — Custom Times
- Orange — Partial Close (some meals or rooms closed)
- Red — Full Close (whole restaurant closed)
- Yellow — Online Disabled
Move between months with the ◀ and ▶ arrows, or tap the month name to jump further ahead.
Example: set sittings for Valentine's Day
Say that on 14 February you want three dinner seatings — 6:00pm, 8:00pm and 9:30pm — each capped at 20 covers, all bookable online, and you don't want your usual rolling dinner times to apply.
- On the calendar, tap 14 February.
- Tap Add Schedule Change, then choose Modify Times.
- Leave the date type set to Single date and check the date is correct.
- (Optional) Add a Description such as "Valentine's Day set sittings" so it's easy to recognise later.
- Find Dinner under the relevant room and turn its toggle on. It will fill with your normal default times as a starting point.
- Remove any times you don't want using the ✕ next to each row.
- Tap Add Times. With Single Time selected, enter
18:00, set the Capacity to 20, leave Online ticked, and tap Add. Repeat for20:00and21:30. - Tap Save in the top-right.
On 14 February, only your three seatings are offered (online and in-app); every other day keeps its normal dinner times.
Tip — generating a run of times quickly: in the Add Times sheet, switch to Time Range, enter a From and To time and an interval (15m, 30m or 1hr), and the app will create every slot in that range for you in one go.
Example: closing for Christmas Day
- Tap 25 December on the calendar.
- Tap Add Schedule Change, then choose Add Closure.
- (Optional) Add a Description such as "Christmas Day – closed".
- Turn Close All on to close the entire restaurant.
- Tap Save.
To close only some meals — for example, lunch on Christmas Eve while dinner stays open — leave Close All off and tap the individual meals you want to close (each shows Tap to close, then a red Closed badge once selected). Anything you don't mark stays open as normal.
Example: take a busy date offline
If a date is in high demand and you'd rather handle it yourself, you can stop online booking while still taking reservations in the app.
- Tap the date, tap Add Schedule Change, then choose Disable Online Booking.
- Choose the scope: All Day, From Time (block online from a set time onward), or Between (block online during a window, e.g. a prep period).
- Pick the time(s) if you chose From Time or Between, then tap Save.
Your team can still create bookings for the date in the app — only the public online channel is affected.
Covering a period rather than a single day
For something that spans several days — a festive week, a refurbishment, or a holiday — switch the date type from Single date to Date range when adding a Closure or Custom Times. Pick a Start and End date.
If the change should only apply on certain weekdays within that range, tap Days and choose the days it applies to (for example, Friday and Saturday only). Leave it on Every Day to apply across the whole range.
How overlapping changes are resolved
You can layer changes — a broad rule plus a specific exception — and the most specific one wins. The app applies the widest-reaching change first and the narrowest last, so a single date always overrides a range that covers it.
For example, you might set a Closure range over the festive week that closes dinner from 20–27 December, and then add Custom Times just for 25 December. On Christmas Day the custom times take over (even re-opening a meal the range had closed); on the other days in that week the closure still applies.
Editing or removing a change
- Open Schedule Changes and tap the date on the calendar.
- Any changes for that date appear below it. Tap the change you want to amend — the same screen reopens with your settings filled in.
- Make your edits and tap Save, or scroll to the bottom and tap the red Delete option (e.g. Delete Closure / Delete Custom Times) to remove it. You'll be asked to confirm.
Good to know
- Your normal schedule is never changed. A Schedule Change only affects the date(s) you choose; everything reverts automatically afterwards.
- One set of Custom Times per date. Each date can have a single Custom Times entry — saving again updates the existing one rather than creating a duplicate. List every slot you want in that one entry.
- The Online tick controls the web booking channel. Within Custom Times, un-ticking Online for a slot keeps it available to your team but hides it from public online booking — handy for holding back a sitting for walk-ins or phone bookings.
- Add a Description. It's optional but makes entries easy to recognise on the calendar and in the list later.
- Set them up in advance. Add your festive and special-date changes early so online guests always see the correct times and availability.