Notifications & Messaging
Confirmation emails, SMS reminders, staff alerts and review requests in NomNom.
- Reminding guests to finish their pre-order
- Sending guests a reminder email before their visit
- Checking what was sent to a guest: the Messages section
- Ask guests for a Google or Tripadvisor review
- Does the guest hear about it when you change their booking?
- When a guest leaves a low rating: review alerts
- Being alerted when a guest cancels or changes their booking
- Following up with guests and collecting reviews
- A guest says they didn't get their confirmation email
- Texts aren't reaching your guests: what to check