When a phone or tablet stops being used for NomNom — a member of staff is moving on, or you’re replacing the front-desk iPad — sign it out. And if a phone is signed in to more than one of your venues, you can take just one venue off it.
Both are in the phone app’s Settings, and anyone using the phone can do them. An admin can also sign a phone out from somewhere else (see the last section).
Sign a phone out of NomNom
1. Open Restaurant Details. Tap the menu button (three lines, top left), then Settings → Restaurant Details.
2. Tap Sign out of device. It’s at the bottom, under DEVICE.
3. Tap Sign Out to confirm. The app goes back to its welcome screen.
In the phone app: Settings → Restaurant Details → Sign out of device.
This signs the phone out of NomNom altogether, including any other venues it was signed in to. Your venue, its bookings and settings aren’t touched. To use NomNom on that phone again, tap Already have an account? and enter a new access code — see Signing in on another device.
Remove one venue from a phone
1. Open Locations. Menu → Settings → Locations. You’ll see every venue on this phone, with ACTIVE next to the one it’s showing now.
2. Tap the venue and choose Remove from Device.
3. Tap Remove to confirm.
The venue goes from this phone only. If it was the one on screen, NomNom restarts on one of the phone’s other venues, or on the welcome screen if there are none left.
In the phone app: Settings → Locations → tap a venue → Remove from Device.
Sign a phone out from somewhere else
Phone lost, or already gone home with someone? An admin can sign it out from NomNom Web or from another phone.
1. Open People & Access and click the person the phone is signed in as.
2. Under Devices, click Sign out next to the phone, then Sign out again to confirm. You’ll see Device signed out.
The phone can’t get back in without a new access code. When it’s next used it shows This device’s access has been removed by an administrator.
In NomNom Web: account menu → People & Access → pick a person → Devices. In the phone app: Settings → People & Access → pick a person → Devices.
Good to know
- Just want a different venue on screen? You don’t need to remove anything. Tap the venue name at the top of the Reservations screen and pick another under Switch Location.
- Adding a venue back. In Locations, tap Add Restaurant → Login to an Existing Account and enter an access code.
- In NomNom Web, sign out from the account menu (top right) → Sign out. See Using NomNom in your web browser.
- Someone leaving your team? Signing out their phone doesn’t remove them. See Managing your team and who can access NomNom.