The NomNom portal at nomnom-app.net/admin is where admins look after devices, users, SMS credits and the subscription (see Your restaurant portal at nomnom-app.net/admin). You can sign in with your email and password, or go straight in from NomNom Web without typing anything.
Sign in with your email and password
1. Open the portal. Go to nomnom-app.net/admin in any browser, on a computer, tablet or phone. You’ll see Sign in to your account.
2. Enter your details. Type your Email and Password — the same ones you use to sign in to NomNom Web with your email address.
3. Decide whether to stay signed in. Tick Remember me on this device to stay signed in on that browser for 30 days, even after you close it. On a shared computer, leave it unticked: you’ll be signed out when the browser closes.
4. Click Sign in. The Dashboard opens. Next time, if you’re still signed in, nomnom-app.net/admin takes you straight there.
In a browser: nomnom-app.net/admin → Sign in to your account.
Go straight in from NomNom Web
Already signed in to NomNom Web as an admin? You don’t need your password.
1. Open the account menu. Click your initials at the top right of NomNom Web.
2. Click Admin dashboard. The portal opens in a new tab, already signed in, on the venue you’re working in.
Signed in this way, you stay signed in until you close the browser. If NomNom can’t sign you in automatically — because your user has no email address, say — the new tab shows the normal sign-in page instead. Admin dashboard is only in the menu for admins.
It works the other way too: on the portal’s Dashboard, the NomNom Web card opens NomNom Web in a new tab, already signed in.
In NomNom Web: account menu (top right) → Admin dashboard. The phone app has no link to the portal: open nomnom-app.net/admin in your phone’s browser instead.
If you can’t sign in
- Invalid email or password. Check the email for typos. Only admins can sign in, so a Standard or Read-only user sees this message even with the right password. An admin can change their role on the portal’s Users page (see What Admin, Standard and Read-only staff can do).
- Forgotten your password, or never set one. Click Forgot your password?, enter your email and click Send reset link. If the address belongs to an admin, you’ll get an email with a link to set a new password. The link works for 1 hour. On Set your password, enter a New password of at least 8 characters, repeat it under Confirm password and click Set password. It’s the same password as NomNom Web, so it changes there too.
- An admin reset your password. Sign in with the temporary password they gave you, and you’ll be taken to Set your password to choose your own.
- Your user has no email address. The portal only accepts an email. Another admin can add one on the portal’s Users page.
Good to know
- Signing out. Click the round account button at the top right, then Log out.
- Signed out unexpectedly? If your password changes, or you’re no longer an admin, the portal signs you out and you’ll need to sign in again.
- More than one venue. Sign in once, then use Switch venue at the top right to move between them.
- Looking for a phone app link? There isn’t one. Bookmark nomnom-app.net/admin in your phone’s browser instead.