Switching between venues

If your sign-in covers more than one venue, you can move between them without signing out. The venue switcher only appears when you actually have more than one venue — with a single venue there’s nothing to switch, so it stays hidden.

Who sees more than one venue

You’ll have more than one venue to choose from if your business runs several sites under one account, or if a company has given your email address access to several of its venues through People & Access. If you work for more than one company, the venues of each one appear in the same list.

Switching venues in NomNom Web

The name of the venue you’re working in is always shown in two places: at the top of the side menu on the left, and in the top bar, next to your account button. When you have more than one venue, both of them are switchers.

  1. Click the venue name in the top bar (or the venue name at the top of the side menu, under which it says Switch venue).
  2. A list of your venues opens. In the top bar’s list, the venue you’re in now has a tick next to it.
  3. Click the venue you want.

The venue list opened from the venue name in the top bar of NomNom Web, with The Harbour Kitchen marked as the current venue and The Harbour Bar and The Harbour Deli below it.

NomNom Web loads the new venue’s bookings, tables and settings straight away. You stay on the same screen and the same day, so it’s easy to compare two venues’ diaries. Any room or meal filter goes back to showing everything, because the new venue has its own rooms and meals.

If you’ve hidden the side menu (Ctrl+B) or your window is narrow, the switcher in the top bar is still there, so you can always see which venue you’re on.

If you work for more than one company

When your venues belong to two or more different companies, the list is grouped: each company’s name appears as a heading above its venues. The headings can’t be clicked — just choose a venue under them.

The venue list for someone who works for two companies, grouped under the headings Harbour Group and Quayside Inns.

Two venues side by side

Each browser tab keeps its own venue. Switching venue in one tab doesn’t change any other tab you have open, so you can keep one venue in one tab and a second venue in another — handy if you look after the bookings for two sites at once. Open NomNom Web in a new tab and switch that tab to the other venue.

Good to know

  • The switcher only appears when you have more than one venue — single-venue sign-ins won’t see it.
  • What you can do can differ from venue to venue. If you’re an admin at one venue but not at another, the menus you see change when you switch.
  • You can only switch to venues you’ve been given access to. If a venue you expect is missing, ask your company admin to add you in People & Access, or contact us.
  • If switching fails, you’ll see Couldn’t switch venue. and you stay on the venue you were on — just try again.

For more on running several sites, see Running more than one venue on NomNom and Working for more than one company.

In the phone app, tap the venue name at the top of the side menu, or go to Settings → Locations.