You can download a copy of every booking in your diary as a spreadsheet whenever you like: to keep your own records, before you leave NomNom, or to answer a guest who asks what you hold about them. It’s called Data Export, and it lives in your admin dashboard (the restaurant portal at nomnom-app.net/admin), so only admins can use it.
Make and download an export
1. Open the admin dashboard. In NomNom Web, click your account button in the top-right corner and choose Admin dashboard. Or go to nomnom-app.net/admin in any browser and sign in (see Signing in to the admin portal).
2. Choose Data Export. It’s the last item in the menu on the left. On a phone, the menu is behind the button at the top left.
3. Click Generate export now. A new line appears at the top of the list, with the date and time and, under Rows (reservations), how many bookings are in it.
4. Click Download. You get a zip file. Open it (on Windows, right-click it and choose Extract All) to find the spreadsheet inside, a CSV file that opens in Excel, Numbers or Google Sheets.
In NomNom Web: account button (top right) → Admin dashboard → Data Export. In any browser: nomnom-app.net/admin → Data Export.
What’s in the file
One row per booking, oldest first, from your very first booking to the furthest one ahead in your diary. The columns are:
- Reference
- Reservation Date and Reservation Time, written like 2026-10-04 and 19:30.
- Status: the booking’s status, such as Confirmed or Departed.
- Cancelled: Yes or No. Cancelled bookings are included, so filter on this column to see only the live ones.
- First Name, Last Name, Email and Mobile
- Adults and Children
- Room and Meal: the area and the meal it was booked in.
- Tables: more than one table is separated with a | sign.
- Notes: the booking’s notes, which the guest can see too.
- Allergies, again separated with a | sign.
- Online: Yes if the guest booked online.
- Created: when the booking was made.
What isn’t in it
- Internal notes, dogs and high chairs.
- Guests’ VIP stars and guest notes (see Marking a guest as a VIP and keeping notes about them).
- Card payments, deposits and gift vouchers.
- The emails and texts you’ve sent.
- Your settings, meals, areas and tables.
- Bookings that have been deleted, and the test bookings Google makes while it checks your Reserve with Google connection.
Good to know
- Admins only. Standard and Read-only staff can’t sign in to the admin dashboard (see Your restaurant portal at nomnom-app.net/admin).
- One venue at a time. An export covers the venue named at the top of the page. Use Switch venue at the top right to export another.
- The 30 most recent exports are kept. Older ones are removed as you make new ones, so download anything you want to keep.
- Exports aren’t automatic. One is only made when you click Generate export now.
- Created is in GMT. From late March to late October it reads an hour behind the clock. The booking’s own date and time are your venue’s local time.
- Keep it safe. The file holds your guests’ names, emails and phone numbers, so store it somewhere secure and delete copies you no longer need.
- Erased guests. A guest you’ve erased shows as Erased guest in new exports, but exports made before that still have their details (see Erasing a guest’s personal details).